FREQUENTLY ASKED QUESTIONS

Regular activities are listed on the What's On page where you can also find details of who to contact for more information.

The cost of each activity is set by the group/organiser.  For information on prices for activities you can contact the group direct or through us.

We organise various events throughout the year including fairs, film shows, entertainments and celebration events such as Christmas.

Events are advertised on the website, in local shops and on our Facebook and Twitter pages too

You can get tickets for our events from the community centre where you can pay in cash, by cheque or credit/debit card or you can buy online on the website

Details of the rooms we have to hire can be found on the Facilities & Venue Hire page.

Please contact us to discuss your requirements and so we can check availability.

You will need to complete an Agreement for Hire of Venue too.

Our standard rate is £15.00 an hour but please do get in touch with us to discuss your requirements as we're able to offer rates for long term bookings or specific events too.

Yes

Please note in some cases we may require a damage deposit to be paid in advance of an event. This will be returned to you in full so long as no damage is caused.

A bouncy castle may be used in the main hall but it must not interfere with any lighting or other equipment or block fire exits.

You must ensure that the company from which you hire the bouncy castle has all appropriate insurance cover in place and provide a copy to us in advance of the event. 

Bouncy castles are used at the sole risk of the hirer.

The community centre is licensed for use between 7.00am and midnight, but in general, rooms are available to hire:

9.30am to 9.00pm Monday to Thursday

9.30am to 6.00pm on Friday and Saturday

2.00pm to 6.00pm on Sunday

Please contact us to discuss any specific requirements though as we will always try to accommodate you if we can.

The kitchen has recently been refurbished and is registered as a food premises with the local authority.  Unfortunately we are unable to allow general use.

You may bring food to your event but it should be 'ready to eat', you can speak to us about whether you would like to to organise food for your event or you can arrange your own caterers.

Yes, of course.

Please just get in touch to arrange a convenient time.

The community centre has step free access, doors are a suitable width for wheelchair users, there are no level changes within the building and there are accessible toilet facilities too

In general you will be able to access the room you are hiring 15 minutes before your booked time and must leave no more than 15 minutes after the end time of your hire. This arrangement is offered as a gesture of goodwill and is subject to availability.

If you require any additional time, eg to set up equipment or food or need further time to clear away after an event, this must be paid for at the standard rate.

If you have booked a party as part of our Saturday/Sunday party package, this includes 30 minutes before and 30 minutes after the time of the party too. 

Yes, we have free wifi throughout the building.

If you wish to use it, please let us know when you arrive and we will let you have the details.

Yes.  The community centre is run by volunteers and to keep hire costs as low as possible we do ask that you clean up after your event and return all furniture and equipment to where you find it.

If we have to carry out cleaning we may charge you for this.  Alternatively if you wish, we can provide you with a cost for cleaning the hall after your event.

You will have use of the rooms you have booked and there may be other activities going on in the community centre during your period of hire.

Communal areas (including the Drop In area) can't be used as part of your event/activity unless this has been organised in advance and is subject to availability.

There is a designated smoking area located next to the litterbin near Western Avenue.

We ask that you please do not smoke in or around the entrance to the community centre.

Any decorations must not damage any paintwork or surfaces and must be taken with you at the end of your hire period.

We don't specifically mind balloons but if using helium ones, please bear in mind the hall ceiling is 7m high and because we ask you to leave the hall as you found it, this includes taking balloons away with you!

Unfortunately candles are not allowed as this is a condition of our insurance policy.

Yes

There are a suitable number of tables and chairs in each room for most uses. If you have any specific requirement please advise us when booking and we will see what we can do.

Each room has various equipment - details can be found on the Facilities page.  If you wish to use any of it, please let us know when you book so that we can make sure it is available for you.

On arrival we'll show you how to use the equipment.

Please note that if using the projector or screens, we don't provide laptops so you'll need to make sure you bring your own.

We can organise a bar if you require one for your event.

The consumption of any other alcohol is not allowed without the prior written consent of the Committee.

The community centre owned by Cornsay Parish Council and is managed by Hamsteels Community Hall Association.  The Association was formed in December 1963 and is a registered charity (no. 1023749).

The centre is run by a team of volunteers.

You can find out more on our About Us page.

If you're interested in volunteering we'd be delighted to hear from you.

There are plenty of opportunities from doing something regularly to helping out at occasional events.

Just get in touch for a chat...and probably a coffee and maybe some biscuits too!